Each case study is the situation, what we did, and what changed. Buyers skim case studies — these are written to be skimmed.
Built the bid, won Queens Central, and stood up the operating model behind it — DSNY reporting, customer cutover, route economics, and the technology stack that keeps it all auditable.
Interviewed partners and staff across the firm, documented the unwritten processes, and built the platform-agnostic foundation for a firm-wide technology modernization.
Aligned broadcasters, regulators, and government on a single programme. Conceived, mapped, and restructured the process and stakeholder landscape — turning a tangle of competing interests into a route the broadcast industry could deliver.
Interviewed the stakeholders, mapped every process, and designed an intranet system to run the full marcomms lifecycle — project creation, briefing, content gathering, concept selection, approval, and distribution.
